Pengguna Community Malaysia is a Malaysian consumer web site that provides a platform for consumers to voice their opinions. Pengguna which in Malaysian language means ‘Consumer’ is typically a consumer-centric portal. The name speaks for itself in that it provides the consumer their rightful voice while educating the general public with what they can or cannot do as consumers.
Resources
It is essential that the pengguna is always aware of their rights. The reference section of the portal provides among many others reference to the regulations and legal rights as consumers. This section also contains resources like complaining procedures, dispute issues and governmental agencies that are responsible for this sector. Apart from article resources, this section also provides past experiences and best practices from consumers. These articles are useful for those facing similar problems or situations and that they can learn from.
There are also issues like taxation like GST (Government Sales Tax) that are implemented in other countries which can be read in this section. By knowing how much such issues are in other countries, readers are able to grasp if the GST issues should be implemented here.
